Information Collected and How it is Used

We endeavor to collect only the minimum amount of information needed to provide services.

If you do nothing during your visit to the DRPT web site but browse or download information, we automatically collect and store the following information about your visit:

  1. The Internet domain and IP address from which you accessed our site;
  2. The type of browser and operating system you used;
  3. The date and time you visited this site;
  4. The pages visited; and
  5. If you linked from another Web site, the address of that Web site.

The information collected is used to improve the content of our web services and to help us understand how people are using our pages. We analyze our Web site logs to continually improve the value of the materials available on our site. The information in our Web logs is not personally viewable and no attempt is made to link it with the individuals that browse our Web site.

If, during your visit to DRPT, you send us an e-mail message, we will collect the e-mail address and contents of the message, including audio, video, and graphic information formats you send us. We use your e-mail address to respond appropriately. This may be to respond to you, to address issues you identify, to further improve our web site or to forward your message to another agency for appropriate action.

We do collect personal information directly from individuals who volunteer to subscribe to our services or participate in surveys. Collecting personal information is necessary in order for DRPT to deliver the services requested. We only collect, retain, and use personal information where we believe it is essential to administer our business and to provide products, services and other opportunities requested by our customers.

 

Restrictions on the Disclosure of Customer Information

We do not sell or rent our subscribers' information to any outside company or organization. We do not reveal specific information about subscribers or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by the Virginia Freedom of Information Act or other law.

 

Protection of Information via Established Security Procedures

We maintain security standards and procedures regarding unauthorized access to customer information to prevent unauthorized removal or alteration of data.

 

Web Site Security

We maintain security standards and procedures regarding unauthorized access to ensure that this service remains available to all users, and to prevent unauthorized attempts to upload or change information, or otherwise cause damage. Information on individuals causing damage to the web page will be traced and released to the appropriate legal bodies (such as the Virginia State Police) to investigate suspected or alleged criminal activity.

 

Public Disclosure

DRPT is subject to the requirements for administering information systems as established in the Government Data Collection and Dissemination Practices Act, Chapter 38 of Title 2.2 of the Code of Virginia. Web pages that appear after you click on a link may be controlled by a different agency or entity, whose practices are not under DRPT's control.

 

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Virginia Department of Rail and Public Transportation • P. O. Box 590 • Richmond, VA • 23218-0590 • (804) 786-4440
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